Core Return Policy (ENG)
We cannot ship your item until you make one of these steps:
1.- Call us at +52 33 1812.0575 and place a credit card on file for your CORE, or
2.- before buying you injector "buy" the CORE for your injector.
We only charge you if the old CORE is not returned within 30 days of purchase. We will not accept injectors as suitable cores that have run waste vegetable oil or alternative fuels (to include home-made veggie or biofuels).
We DO NOT charge a core charge up front, you have 30 days to return core before being charged. If a customer fails to return any core within 30 days of purchase, the customer agrees to a (minimal) $125usd core charge per core, the price will be precise by type of core.
If, due to scheduling conflicts, installation of the new injectors will not occur in a reasonable amount of time, please CALL US at +52 33 1812.0575. We may, at our discretion, extend your 30-day core return window to better suit your installation schedule.
America Engine Parts & Diesel Injection defines CORE INJECTORS as:
Old unit, which was replaced by the new, reman o reconditioned item, those injectors which were most recently installed into your vehicle's engine.
CORE PHYSICAL CONDITION:
1.- No fire marks (been in a fire)
2.- No external damage (broken)
3.- Injectors returned to us, which are out of a salvage yard, injectors which have been burned, or externally damaged, or injectors which have run waste oil, or homemade “bio” fuels, will NOT be suitable as cores.
4.- Any injector which has previously been disassembled will NOT be a suitable core injector.
If you have any questions regarding these restrictions to your core injectors, please don't hesitate to give us a call.
After 30 days: The credit card that we have on file will be charged for the amount of the CORE, if the CORE is returned after 30 days a full refund minus 10% and 25.00 late fees will be issued to the customer.
No CORE refund will be given after 60 days or will be purchased at what we pay for CORES.